How long will it take to hear back about my adoption app?
Although there is a mandatory forty-eight-hour minimum waiting period before bringing your new kitten or cat home, realistically it will be at least a week to hear back. We cannot do same day adoptions. This gives both you the opportunity to consider if the decision was best, and us an opportunity to review your application.
CCI is run entirely by volunteers who do this in our limited free time–we all have full-time jobs–and adoptions represent only a small part of our program. We do check veterinary references and the Board of Directors review all applications, usually on the weekend. If your application is incomplete, it will significantly increase the time to process it. Please ensure you fill out every field.
Example 1: You hand in a complete application on Thursday. A board member is able to check with your vet on Friday, we review the file on Saturday, and notify you that weekend of acceptance. We then make arrangements for pickup the following weekend. Pickup time: 9 Days
Example 2: You hand in your application on Monday. Unfortunately, it’s missing information, and we’re unable to check your references that Friday. We let you know we can’t process it, so you come back to finish filling it in the next week. The following Friday, we’re finally able to talk to your vet. We notify you of the decision on the weekend and arrangement pickup for the following weekend. Pickup time: 19 Days
Example 3: You hand in your application Friday. We’re able to do the check and discuss it on the weekend, however some of the board has some further questions for you. We contact you during the week, then confer again the following weekend and come to a consensus. You’re approved and pickup the weekend after that. Pickup time: 22 Days
Example 4: You’re a previous adopter from the past year or two and hand in your application on Tuesday. All your vet information is up to date and there are no new concerns. We call with approval on Saturday and you’re available to pickup that afternoon. Pickup time: 4 Days
As you can see, it can vary widely, and there are many factors beyond what day you drop off the application. We understand when you’re excited it can be very tough to wait, however we have this process to ensure each animal gets a true forever home and that no decisions are made lightly.
Can I put a “hold” on a cat/kitten I want?
No. We must have an application on file to consider and do not take payments until the application is approved. If we were to “hold” a cat you were interested in, and you later changed your mind, that cat will often have missed out on other opportunities for a home, and that isn’t fair to other interested folks, the cat itself, and the other cats and kittens in the community waiting for adoptions to go through so they can come in.
What if there is already a pending application for the cat I want?
Sometimes that happens, particularly for kittens or overly friendly cats.
Our animals go to the home that is the best fit for them. So a pending application does not necessarily mean you’ve lost your chance to adopt the cat you’re interested in. Please still submit your application if you’re interested.
In the event there are more than one applications for the same animal and all seem like great homes, we opt for the applicant who applied first. So please get your applications in!
Can I inquire about an update?
If it’s been over a week, please feel free to, but remember that requesting updates every single day does not speed up the adoption process.
Volunteers running the store most days will not have an answer for you as it’s the Board of Directors who decide on adoptions, so please be patient if the folks working cannot provide a status update. If possible, try to inquire via email or Facebook Messages.
Do you always respond to every application?
Generally, yes, however sometimes folks are applying to multiple places for new pets at the same time. If, when we get a hold of your vet, they indicate you’ve just brought in a new kitten to be seen, we will assume you no longer wish to adopt from us and cease evaluating your application.
Please take the time to withdraw your app if you’ve adopted elsewhere. Our time a volunteers is very limited and spending time on applications for folks no longer wishing to adopt means time is not being spent dealing with other inquiries.
Otherwise, we do issue a yes or no answer on every application. Please check your voicemail and your spam folder for email if awaiting a response. We will not chase you down to ensure you’ve received our response; it is your responsibility to check for any messages left.
Will you adopt to a minor? (Under eighteen.)
Many teens feel they’re ready for their own pet and we support young people taking that step. The contract and application must be signed by a legal adult living in the home, however, and must be the person on file with the vet office for us to check. We strongly recommend your parent or guardian fill in the application for you.
Can I get my father/friend/boyfriend to inquire about my adoption status?
We only issue updates to those listed on the application as adopters, for your privacy, and we only discuss your application with those you’ve listed as references and your veterinarian.
If you’re asking a parent or friend to inquire on your behalf, and they don’t live with you, we will not issue an update to them: you must inquire yourself.
Is every adoption guaranteed?
No. Some of the reasons applications are rejected include: misrepresentation of your home situation, misrepresentation of previous pets, no veterinary record, abusive behavior toward our volunteers. CCI’s Board of Directors may reject any application at their discretion, and not issue an explanation.
The right fit for our cats and kittens is our top priority. Sometimes a home might be right for one cat but not for another. We consider the temperament of the animal you’re applying for with things like: other animals in the home, the presence of small children, safety of the location in the case of indoor/outdoor cats, and any special considerations for the animal we’re adopting out (such as special dietary needs required). Our goal is to place every animal in a true forever home with a family prepared to care for their kitten for the rest of its life, and we believe that, given enough time, the right home can be found for every one.
Why is the adoption application and process so long? Why do you ask so many questions?
The Board of Directors has been with CCI for many, many years. The questions on the applications, as well as our policies, all exist because of a previous situation.
Example, you don’t have allergies, so why would we ask what the plan is for the animal in case of allergies? Because we’ve previously had people keep cats for several months and then give them back because someone developed allergies. Or why do we ask if you have plans for your animals in the event of your death, downsizing, divorce, etc? Because a few years after adoption, some folks will come to us wanting to give the cats back due to a change in circumstances. Why do we make you wait a few days or a week to take a cat home? Because previous adopters got their kitten as an impulse and then brought it back a week later.
These experiences are extremely traumatizing to cats, particularly if it’s been years and they’re adult animals. We want our cats and kittens to have the best chance at permanence. If you can’t predict what the next fifteen to twenty years will look like for you or how you’ll handle changes with an animal, please reconsider adopting.
If you’re uncomfortable with the potential scrutiny, we completely understand and wish you well elsewhere.
When I can pick up my cat/kitten once I’ve been approved?
Adoption pickups are typically done on Saturdays when the president is available to go over the paperwork we send home with the cat/kitten, though sometimes it can be arranged for a Friday. We understand availability can vary and other days might work better for you, but the paperwork contains critical information about your pet, as well as instructions for the spay/neuter appointment process in the case of younger kittens, and this cannot be done by a regular volunteer.
What do I need at home to prepare for my new family member? Do you provide food?
It is up to you to supply what your new cat needs. It is recommended you have one litter box per cat plus one extra. Our kittens usually start on Purina Kitten Chow, so it’s a good idea to have a bag of that at home before transitioning them to what you plan to feed them. Cats also need enrichment in their environment, including cat trees and scratchers, and toys.
Although we can lend out carriers at the time of adoption, we encourage you to buy one for vet visits and travel. It is not safe to travel with a cat or kitten in a vehicle without being confined to a carrier; in the event of an accident, or if you require a sudden stop, you will put the cat in danger if it is not properly secured.